Unified insights dashboard
Centralized visibility for orders, revenue, and operational pace.
Operational Analytics
Analytics and Reporting
Track critical operational KPIs and turn them into decisions for staffing, workflows, and revenue.
What it includes
Performance visibility by channel, shift, and operational point.
Channel-level KPIs
Delivery, takeaway, and dine-in analysis for clearer decisions.
Delivery performance metrics
SLA, assignment time, and queue pressure metrics for execution control.
POS integration insights
Enhanced analytics with data from active POS integrations.
In depth: how Insights performs
Insights gives your team real-time business visibility and turns data into daily decisions.
01
1. Full KPI overview at a glance
Instant visibility into core business and operational KPIs.
- ✓Gross revenue, order count, and average ticket.
- ✓Cancellation analysis for early issue detection.
- ✓Drilldown into trends, comparisons, and deviations.
02
2. Smart comparisons and time windows
Compare periods clearly to identify gains and correction areas.
- ✓Compare with previous period.
- ✓Compare with previous year.
- ✓Per-branch or network-wide analysis.
03
3. Analysis by operating channel
Data is structured by channel for sharper prioritization.
- ✓Dine-in: table performance and occupancy.
- ✓Delivery: prep time and dispatch speed.
- ✓Takeaway: pickup flow and peak hours.
04
4. Advanced business analysis
Key advanced metrics are calculated automatically.
- ✓Food cost and profit margin.
- ✓ABC product ranking for profitability.
- ✓Order-flow and queue-time analysis.
05
5. Anomaly detection and recommendations
Automatic anomaly flags and practical corrective recommendations.
- ✓Alerts for unusual revenue drops.
- ✓Alerts for unusually high cancellations.
- ✓Action suggestions based on real data.
06
6. POS sync, reporting, and security
Secure POS-connected data and ready-to-share reporting.
- ✓Real-time Nanosoft/Twinsoft integration.
- ✓Branded PDF report export.
- ✓Restricted access for owner and managers only.
What your team gains
Faster in-shift decision-making
Earlier bottleneck detection
Stronger prioritization for next actions
“Great analytics are not reports for later, they are decisions for now.”