24/7 online bookings
Fast online booking flow with clear customer steps.
Reservations and Table Management
Reservations and Table Management
Manage reservations and table availability in one clean flow, with fewer no-shows and better guest experience.
What it includes
Everything your team needs to run reservation operations smoothly every day.
Smart table availability
Automatic availability checks and table merge support for larger groups.
No-show reduction
Optional card pre-authorization and operational rules that protect service flow.
Staff dashboard
Calendar, reservation list, status actions, and QR check-in at the entrance.
In depth: Reservations module
The reservations module is more than a contact form. It is a complete engine for tables, pre-authorization, and customer communication.
01
1. Customer experience (online bookings)
Guests complete booking quickly through a clear, guided flow.
- ✓Dedicated booking page per location with search-friendly structure.
- ✓Simple 4-step booking flow with date, time, party size, and seating zone.
- ✓Optional card pre-authorization to reduce no-shows.
- ✓Multi-location flow shows only open and available venues.
02
2. Smart availability control
Real-time availability control keeps booking capacity accurate.
- ✓Automatic table management with live availability visibility.
- ✓Table merge support for larger groups.
- ✓Operating hours, holiday logic, and minimum lead-time rules.
03
3. Security and operating rules
Clear booking rules protect floor operations from abuse and noise.
- ✓Abuse protection against repeated booking spam.
- ✓Required terms and GDPR consent handling.
- ✓Auto-confirm or pending workflow based on your policy.
04
4. Post-booking management
After booking, guests stay informed and can self-manage changes.
- ✓Success page with reservation code, QR, and calendar add.
- ✓Self-service reschedule and cancellation within your configured limits.
05
5. Staff tools
Host and floor teams get a clean daily view and fast actions.
- ✓Calendar and list views with filters and search.
- ✓Quick status actions: arrived, seated, completed, no-show.
- ✓QR scan at entrance for instant reservation lookup.
- ✓Traffic and performance statistics by period and location.
06
6. Know your customers
Customer history and profile context improve service quality.
- ✓Customer history with visits, cancellations, and behavior patterns.
- ✓Automatic segmentation such as VIP and frequent guest profiles.
07
7. Automated notifications
Automation keeps guests informed at critical reservation touchpoints.
- ✓Instant confirmation and cancellation emails.
- ✓Reminder messages 24 hours and 2 hours before the booking.
What your team gains
Better table utilization per shift
Fewer no-show gaps and last-minute cancellations
More stable host and floor-service flow
“Reservations perform best when guests, host, and floor teams work in the same flow.”