Delivery zones
Configure delivery areas, fees, and free-delivery thresholds per store.
Delivery Operations
Restaurant Delivery Management
Organize delivery with zones, pricing rules, and live execution visibility for more stable SLA.
What it includes
Everything needed to run delivery operations without missed handoffs.
Live dispatch flow
Execute delivery stages with clear progress visibility from confirmation to completion.
Status pipeline
Confirmed → out for delivery → delivered flows for structured tracking.
Delivery SLA KPIs
Track assignment latency, queue pressure, and delivery performance KPIs.
In depth: delivery that protects SLA and margin
Strong zone, dispatch, and SLA management reduces operational pressure and improves reliability.
01
Delivery zones with commercial logic
Zone and fee rules align with both operational and economic realities.
- ✓Clear cost framework by area
- ✓Better free-delivery thresholds
- ✓Improved per-order margin control
02
Real-time dispatch pipeline
Teams see each delivery stage live and know where intervention is needed.
- ✓Reduced assignment delays
- ✓Clearer workload distribution
- ✓Better delivery-time consistency
03
SLA and exception monitoring
Critical KPI monitoring provides early signals for corrective action.
- ✓Early queue-pressure detection
- ✓Faster deviation handling
- ✓More consistent customer experience
What your team gains
More stable delivery times
Less shift-level operational pressure
Better control of delivery cost and quality
“Delivery performance improves when zones, execution, and KPIs work together.”